1. Introduction
FormationData Systems Ltd ("IntroAgents", "we", "us", "our") is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and share personal data when you visit IntroAgents - Connect Agents & Providers | The Future of Lead Generation, submit an enquiry, communicate with us, or otherwise engage with our services.
This policy applies to the IntroAgents - Connect Agents & Providers | The Future of Lead Generation website and services operated directly by FormationData Systems Ltd.
2. Who We Are (Data Controller)
For the purposes of UK data protection law, the Data Controller is:
FormationData Systems Ltd
10 Brooklands Court,
Kettering Venture Park,
Kettering
Northamptonshire
NN15 6FD
Company number: 16398949
Email: support@threepipers.com
3. What Personal Data We Collect
We may collect and process the following personal data:
a) Information you provide
- Name
- Email address
- Telephone number
- Business name
- Business address or location
- Details about the service you are seeking
- Any additional information you choose to provide
b) Technical and usage data
- IP address
- Browser type and device information
- Pages visited and interaction data
- Cookie and analytics data
We do not intentionally collect special category data (such as health, ethnicity, or religious beliefs).
4. How We Collect Your Data
We collect data when you:
- Submit a form on IntroAgents - Connect Agents & Providers | The Future of Lead Generation
- Contact us by phone, email, or other communication methods
- Interact with our website (via cookies and analytics tools)
5. How We Use Your Data
We use your personal data to:
- Respond to enquiries
- Carry out discovery and qualification calls
- Introduce you to suitable third-party service providers
- Share your details with trusted service providers to fulfil your request
- Manage agent attribution and commissions
- Improve our website, services, and marketing
- Meet legal, regulatory, or contractual obligations
6. Lawful Basis for Processing
We process personal data under the following lawful bases:
- Consent – where you submit your details and agree to be contacted
- Legitimate Interests – to operate our introducer platform and connect you with relevant services
- Legal Obligations – where processing is required by law
You may withdraw consent at any time (see Section 10).
7. Sharing Your Data
This is a core part of our service.
We may share your personal data with:
- Trusted third-party service providers (e.g. accountants, advisers, trades, business service providers)
- IntroAgents affiliates and agents, where relevant to an introduction
- CRM, telephony, email, analytics, and IT service providers acting as data processors
- Legal, regulatory, or law-enforcement bodies where required
We do not sell personal data to unrelated third parties.
All third parties are required to process data securely and in accordance with applicable data protection laws.
8. Third-Party Service Providers
FormationData Systems Ltd acts as an introducer only.
Any services provided to you are delivered by independent third-party providers.
Any contract for services is strictly between you and the provider.
Each provider is responsible for their own privacy practices once they receive your data.
9. Data Retention
We retain personal data only for as long as necessary, including:
- Enquiries that do not convert: typically up to 24 months
- Introductions that convert: up to 6 years for accounting, legal, and compliance purposes
Data may be anonymised for reporting and analytics.
10. Your Data Protection Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise your rights, contact:
support@threepipers.com
11. Cookies
IntroAgents - Connect Agents & Providers | The Future of Lead Generation uses cookies and similar technologies to:
- Ensure website functionality
- Analyse traffic and performance
- Measure marketing effectiveness
For full details, please see our Cookie Policy.
12. Data Security
We implement appropriate technical and organisational measures to protect personal data, including:
- Secure systems and access controls
- Limited access on a need-to-know basis
- Contractual safeguards with processors
13. International Transfers
Where personal data is processed outside the UK, we ensure appropriate safeguards are in place, such as UK-approved contractual clauses.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on IntroAgents - Connect Agents & Providers | The Future of Lead Generation.
15. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
FormationData Systems Ltd
10 Brooklands Court,
Kettering Venture Park,
Kettering
Northamptonshire
NN15 6FD
Company number: 16398949
Email: support@threepipers.com